Privacy Policy

1. Introduction

Welcome to JBTrack. This Privacy Policy explains how Novyx Software LLC ("we," "us," or "our") collects, uses, discloses, and protects your information when you use our JBTrack service (the "Service").

By using JBTrack, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

2.1 Information You Provide

• Account Information: Name, email address, company name, phone number
• Payment Information: Billing address, payment card details (processed securely through third-party payment processors)
• Business Data: Tasks, projects, time entries, client information, signatures, photos, and other content you upload to the Service
• QuickBooks Data: If you connect QuickBooks, we access and sync customer lists, time activities, and related data as authorized by you

2.2 Information Collected Automatically

• Usage Data: IP address, browser type, device information, pages visited, time spent on pages
• Location Data: GPS coordinates and location information when using our mobile apps (with your permission)
• Cookies and Similar Technologies: We use cookies to track activity and hold certain information

3. How We Use Your Information

We use the collected information for:

• Providing, maintaining, and improving the Service
• Processing transactions and sending related information
• Sending administrative information, updates, security alerts, and support messages
• Responding to your comments, questions, and customer service requests
• Monitoring and analyzing usage trends and activities
• Detecting, preventing, and addressing technical issues and fraudulent activity
• Integrating with QuickBooks and other third-party services you authorize

4. How We Share Your Information

We may share your information with:

• Service Providers: Third-party vendors who perform services on our behalf (hosting, payment processing, analytics)
• Business Transfers: In connection with any merger, sale, or acquisition of all or a portion of our business
• Legal Requirements: When required by law or to protect our rights and safety
• Integrations: With third-party services like QuickBooks when you authorize such connections

We do not sell your personal information to third parties.

5. Data Security

We implement appropriate technical and organizational security measures to protect your information. However, no method of transmission over the Internet or electronic storage is 100% secure.

6. Data Retention

We retain your information for as long as your account is active or as needed to provide you services. You may request deletion of your data by contacting us.

7. Your Rights

Depending on your location, you may have certain rights regarding your personal information:

• Access and receive a copy of your personal data
• Correct inaccurate or incomplete data
• Request deletion of your data
• Object to or restrict processing of your data
• Data portability

8. Children's Privacy

Our Service is not intended for children under 13. We do not knowingly collect information from children under 13.

9. International Data Transfers

Your information may be transferred to and maintained on servers located outside of your state, province, country, or other governmental jurisdiction where data protection laws may differ.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

11. Contact Us

If you have questions about this Privacy Policy, please contact us:

Novyx Software LLC
Email: jbtrack-privacy@novyxsoftware.com
Subject Line: Privacy Inquiry